These Terms & Conditions govern your use of the ac999 platform, including all gaming services, payment processing, bonus programmes, and account management features. Please read this document carefully before registering or placing any bets on ac999.
The sections below summarise the most important points from the ac999 Terms & Conditions. These summaries do not replace the full legal text — please read each section in full.
You must be at least 21 years of age to register and use ac999. CNIC verification is required before withdrawals are processed. Any account found to belong to a person under 21 will be closed and balances forfeited.
Each player is permitted to hold one ac999 account only. Duplicate accounts are a breach of these Terms and will result in permanent suspension. Bonus abuse through multiple accounts is taken extremely seriously.
All bonuses and promotional credits on ac999 are subject to wagering requirements before withdrawal. The specific multiplier and eligible games are detailed in each individual promotion's terms at the time of claiming.
All withdrawal requests require a completed KYC process including CNIC verification. Withdrawals are processed to the same payment method used for the original deposit where technically possible.
Collusion, arbitrage betting, use of automated bots, fraudulent chargebacks, and any form of cheating are strictly prohibited on ac999. Violation of these rules will result in immediate account suspension and fund forfeiture.
ac999 provides deposit limits, session alerts, cooling-off periods, and self-exclusion tools to all players. Using these tools is your right as an ac999 player. Visit our Responsible Gaming page for full details.
These Terms & Conditions ("Terms") constitute a binding legal agreement between you ("Player", "User", "you") and ac999 ("ac999", "the Platform", "we", "us", "our") regarding your use of the ac999 website, mobile interface, gaming services, sportsbook, live casino, promotional programmes, and all associated services available at ac999.one.
By registering an account, making a deposit, participating in any game or betting market, or accessing any part of the ac999 platform, you unconditionally accept and agree to be bound by these Terms in their entirety. These Terms are effective from the date of your first registration or first use of the platform, whichever is earlier.
ac999 reserves the right to update, amend, or replace these Terms at any time. Material changes will be communicated to registered players via email or an in-platform notification. Continued use of the ac999 platform following any such change constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
These Terms should be read in conjunction with the ac999 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and ac999. In the event of any conflict between these documents, these Terms shall take precedence unless explicitly stated otherwise in the Privacy Policy or Responsible Gaming Policy.
If any provision of these Terms is found to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable from the remaining Terms, which shall continue in full force and effect.
To access the full ac999 platform — including all casino games, sports betting markets, live dealer tables, and the PKR wallet — you must register a player account. Registration is free of charge.
During registration, you are required to provide accurate, complete, and truthful information including your full legal name as it appears on your CNIC, a valid email address, and a Pakistani mobile number. Providing false or misleading information during registration is a breach of these Terms and may result in immediate account suspension.
Each individual is permitted to hold only one ac999 account. The creation of duplicate accounts — whether under the same name, same email address, same payment method, same device, or the same IP address — is strictly prohibited. Where duplicate accounts are identified, ac999 reserves the right to close all associated accounts and forfeit any balances held within them.
ac999 reserves the right to refuse a registration application at its sole discretion without being required to provide a reason for that refusal.
Use of the ac999 platform is restricted to individuals who are at least 21 years of age at the time of registration. This age restriction is non-negotiable and applies regardless of the applicable legal minimum gambling age in any particular jurisdiction.
By registering an ac999 account, you confirm and warrant that you are 21 years of age or older. ac999 enforces this restriction strictly and requires CNIC-based age verification as part of the Know Your Customer (KYC) process before processing any withdrawal request.
If ac999 has reasonable grounds to believe that a registered player is under the age of 21, the platform reserves the right to:
In addition to age eligibility, players must ensure that online gaming is not prohibited by the laws of their specific jurisdiction before registering. ac999 does not provide legal advice and it is the player's sole responsibility to determine whether their participation on the platform is lawful in their location.
You are solely responsible for maintaining the confidentiality of your ac999 account login credentials, including your username, password, and any two-factor authentication codes sent to your registered Pakistani mobile number. You must not share your login credentials with any other person under any circumstances.
ac999 strongly recommends that you use a strong, unique password for your account and enable two-factor authentication (2FA) via your registered Pakistani mobile number where available. You should never use the same password on ac999 that you use for any other online service.
ac999 will never contact you by email, SMS, or any other channel asking you to reveal your password. Any communication purporting to be from ac999 requesting your password should be treated as fraudulent and reported to the ac999 support team immediately.
In the event that you believe your account has been accessed by an unauthorised person, you must contact ac999 customer support via live chat immediately. ac999 will take reasonable steps to investigate and secure the affected account, but accepts no liability for losses incurred as a result of unauthorised access where you have failed to take reasonable precautions to protect your credentials.
ac999 accepts deposits in Pakistani Rupees (PKR) via the following payment methods: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, and international Visa and Mastercard. All deposits are credited to your PKR wallet with no hidden currency conversion charges.
Minimum and maximum deposit limits apply and are displayed within the ac999 cashier section at the time of each transaction. These limits may vary by payment method and may be subject to change without prior notice, although ac999 will endeavour to communicate significant changes in advance.
JazzCash and EasyPaisa deposits are typically processed and credited to your ac999 wallet within seconds of confirmation. Bank transfer deposits are generally processed within the same business day for verified accounts. ac999 does not accept deposits from third parties — all funds deposited into your ac999 account must originate from a payment method registered in your own name.
ac999 reserves the right to request proof of ownership for any payment method used to fund an account before processing a withdrawal. This is a standard anti-money-laundering (AML) procedure and is not a reflection of any suspicion regarding the player's account.
Withdrawal requests on ac999 may only be submitted once your account's KYC verification is complete. KYC verification requires the submission of a clear copy of your valid CNIC. ac999 may request additional documentation — such as proof of address or proof of payment method ownership — at its discretion as part of an enhanced due diligence process.
Withdrawals are processed to the same payment method used to make the corresponding deposit, where technically possible. In cases where this is not possible, ac999 will contact you to arrange an alternative withdrawal method. In all cases, the withdrawal must be processed to a payment account registered in the player's own name.
Withdrawal processing times vary by payment method. Mobile wallet withdrawals to JazzCash and EasyPaisa are typically completed within a few hours of approval. Bank transfer withdrawals to HBL, UBL, and Meezan Bank are generally processed within one to three business days.
ac999 reserves the right to delay or withhold a withdrawal pending the completion of standard security and anti-fraud checks. Players will be notified if their withdrawal is subject to such a review, and ac999 will aim to complete such reviews in a timely manner.
Minimum withdrawal amounts are specified in the ac999 cashier and may vary by payment method. Withdrawals below the minimum threshold will not be processed.
ac999 offers a range of bonuses, free bet credits, deposit match promotions, and loyalty rewards to eligible registered players. All bonuses are subject to specific terms and conditions that are published at the time each promotion is made available. By claiming any bonus, you agree to the terms specific to that promotion in addition to these General Terms.
Unless stated otherwise in the specific promotion terms, the following general bonus rules apply across all ac999 promotions:
All games available on the ac999 platform — including slot games, live dealer casino games, virtual sports, and all sportsbook betting markets — are governed by the specific rules of each individual game or market, which are accessible within the game interface or betting slip. These specific game rules form part of the overall agreement between ac999 and the player.
All slot games and random number-based casino games on ac999 use certified random number generators (RNGs) that have been tested for fairness and randomness by independent third-party auditors. The outcome of each game round is entirely random and independent of all previous rounds.
In the event of a technical malfunction during a game round or a sports betting event — including but not limited to server errors, disconnections, or software faults — ac999 reserves the right to void the affected game round or bet and return the stake to the player's account. No winnings will be paid out on a void round or void bet.
For sports betting markets, ac999 reserves the right to suspend markets, void bets, and correct obviously erroneous odds at any time before or after the settlement of a market. An obviously erroneous odd is one that is materially different from the prevailing market price at the time of placement and that resulted from a manifest error rather than a genuine market movement.
Cricket betting on ac999 — including PSL markets, Test matches, T20Is, and ODIs — is subject to the specific cricket betting rules published within the sportsbook section. Pakistani players are encouraged to review these rules before placing cricket bets, particularly for in-play markets where outcomes can change rapidly.
The following activities are strictly prohibited on the ac999 platform and will result in immediate account suspension, permanent closure, and forfeiture of all balances:
ac999 cooperates fully with relevant law enforcement authorities and regulatory bodies. Any evidence of criminal activity identified on the platform will be reported to the appropriate authorities without prior notice to the player concerned.
ac999 is committed to promoting responsible gambling and takes its duty of care to all players seriously. Gambling on ac999 is intended to be a form of entertainment. If gambling stops being enjoyable and begins to cause financial stress, relationship problems, or emotional difficulties, players are strongly encouraged to use the responsible gaming tools available in their account settings.
The following responsible gaming tools are available to all ac999 players directly from the account dashboard:
For more detailed information on responsible gaming tools, self-exclusion procedures, and support resources, please visit the dedicated Responsible Gaming page on the ac999 website.
All content on the ac999 platform — including but not limited to the ac999 brand name and logo, website design and layout, game graphics and interfaces, written content, software, code, and promotional materials — is the exclusive intellectual property of ac999 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the ac999 platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:
Any unauthorised use of ac999 intellectual property will constitute a breach of these Terms and may give rise to legal action. ac999 actively monitors for infringement and will pursue appropriate remedies.
To the maximum extent permitted by applicable law, ac999 and its officers, directors, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption — arising from or in connection with your use of the ac999 platform, even if ac999 has been advised of the possibility of such damages.
ac999 does not guarantee that the platform will be available, uninterrupted, or error-free at all times. Planned and unplanned maintenance, technical faults, and circumstances beyond ac999's reasonable control may occasionally affect platform availability. ac999 will endeavour to resolve such issues promptly but accepts no liability for losses arising from temporary unavailability.
ac999's total aggregate liability to you in connection with any single claim or series of related claims arising out of or in connection with these Terms shall not exceed the total value of deposits made by you to your ac999 account in the 30 days preceding the event giving rise to the claim.
Nothing in these Terms shall operate to exclude or limit ac999's liability for fraud, fraudulent misrepresentation, personal injury, or death caused by negligence, or any other liability that cannot be excluded or limited under applicable law.
ac999 reserves the right to amend, update, or replace these Terms & Conditions at any time and for any reason, including but not limited to changes in applicable law, changes in platform services, or changes in business operations.
Where an amendment is material — meaning it significantly alters the rights or obligations of registered players — ac999 will provide at least 7 days' advance notice by email to all registered players and by a prominent notice on the ac999 website. Non-material amendments may be made with immediate effect.
Your continued use of the ac999 platform after any amendment has taken effect constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the platform and may request the closure of your account.
These Terms & Conditions and the relationship between you and ac999 shall be governed by and construed in accordance with the laws applicable to international online gaming platforms operating in the jurisdiction of ac999's licensing authority. ac999 operates as an international online gaming platform and serves players in multiple jurisdictions, including Pakistan.
In the event of any dispute, complaint, or claim arising out of or in connection with these Terms or the ac999 platform, you should first contact the ac999 customer support team via live chat to attempt to resolve the matter informally. ac999 is committed to resolving player disputes fairly and promptly.
If a dispute cannot be resolved informally through the ac999 customer support process, either party may refer the matter to the dispute resolution process specified by ac999's applicable licensing authority. Details of the applicable dispute resolution process will be provided upon request to the ac999 support team.
You agree that any legal action or proceeding relating to these Terms or the ac999 platform shall be conducted in English and that the English-language version of these Terms shall be the authoritative version in the event of any translation dispute.
If you have any questions about these Terms & Conditions, or if you wish to raise a concern, complaint, or request regarding your ac999 account, please contact the ac999 support team using the following details:
ac999 takes all player queries and complaints seriously and aims to provide fair, transparent, and timely responses to every communication received. The support team is available in English and is familiar with the needs of Pakistani players.
Now that you have reviewed the ac999 Terms & Conditions, you are ready to join millions of Pakistani players enjoying PSL cricket betting, live casino tables, and slot games — all in PKR. Must be 21 or older to play.